The ability to manage conflicts, solve and recognize them makes your team stronger, more united and successful.
- After the training, the managers’ ability to solve critical situations between the individuals as well as the ability to analyse the information received from the employees, has been developed.
- A certain armoury of self-empowerment has been established for the manager. That helps the manager to engage and direct employees.
- The participants receive knowledge and skills trough practical exercises and role-plays about how to communicate one’s needs clearly and feel stress-free as well as to be convincing in work-related dialogues.